ek rummy

ek rummy App support

Contact
+91 8133689202

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The ek rummy:

Q1: How to log in after installing the ek rummy?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) that will be sent to your number, and you'll be logged in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, ensure your internet connection is stable and strong. If you don't receive the OTP after clicking "send," the app's support system can be accessed via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use your active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play smoothly. Once installed, you should be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The ek rummy:

Q1: What is the minimum withdrawal amount in the ek rummy?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Only earnings from gaming can be withdrawn, with bonus money being non-withdrawable. Users can cash out the money they've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and other bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a process that typically takes 30 minutes to 3 hours to complete. However, occasional payment delays can extend the wait time to up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings are exclusive to your gaming account and can only be used for gaming purposes, not withdrawn. You can withdraw any winnings earned from playing games using the bonus amount. This means the bonus itself cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is still pending, don't worry, as the funds will be added to your wallet account within 24 hours. If you encounter issues after 24 hours, you can contact their care centre for assistance.

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